Today’s diversity isn’t your grandparent’s or even your parent’s brand of diversity. Today, diversity encapsulates so many elements of difference than ever before, many that perhaps we don’t think about.…
Author: Dr. Jim Collins
Improving Communication in the Workplace
What have I learned about improving communication over my 27 year career as a gerontologist? An incredible amount! One thing that is critical to remember about communication in health care…
Diversion and Substance Abusing Healthcare Professionals
The diversion of drugs in hospitals, skilled nursing facilities, assisted living communities and other care centers is a serious problem in health care today. This activity involves stealing, removing or…
Elopement in Senior Care
It has been estimated that roughly one-third of residents in senior care wander at least once during their stay. Some studies indicate that 1 out of 5 residents diagnosed with…
Hospice 101
No one wants to hear the word hospice, not even me, and I’ve been a gerontologist for over 25 years. My mother, Mary, lived in a skilled nursing home the…
Hospitality in Senior Care
Hospitality and customer service. These may be the only features that set your facility apart from any other in your community. They can be the deciding factors in a family’s…