In 2009, I wrote a book entitled The Person-Centered Way: Revolutionizing Quality of Life in Long-Term Care. Chapter 6, “From an Institution to a Home: Environmental Changes”, outlined some ideas…
Author: Dr. Jim Collins
HIV and Aging
According to the Centers for Disease Control (CDC) “Older people in the United States are more likely than younger people to have AIDS at the time of diagnosis, which means…
Getting Employees to Care About Customer Service
We all know that customer service, hospitality or whatever we choose to call it, is vital to running a successful business. Despite this, 75% of business leaders, managers or owners…
The Elderly Diabetic Resident
Roughly 25% of people over age 65 and 80% of individuals living beyond 80 years have diabetes and its related complications. The risk of developing diabetes increases with age and…
The Good Administrator
Are you a good administrator? Do you have what it takes to lead employees in senior care today? What kind of management or leadership skills do you have? You have…
Reboot Your Culture!
If you are going to take the time to read this article, I need you to make a promise, ok? You are going to have to be honest about yourself,…