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Dr. Jim Collins
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Dr. Jim Collins
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Dr. Jim Collins
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Author: Dr. Jim Collins

Customer ServiceWorking with Challenging Families

Working with Challenging Families

One of my favorite topics to present live is “Working with Challenging Families” and for many reasons. First, most healthcare professionals have had to deal with a difficult family member…

September 3, 2018by Dr. Jim Collins
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LeadershipLeadership in Health Care: The Truth and the Bull

Leadership in Health Care: The Truth and the Bull

Everyone seems to have their own ideas and opinions about leadership in health care. Some people believe they are leaders, when in fact, they aren’t leaders at all. Others work…

August 27, 2018by Dr. Jim Collins
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Substance AbuseDiversion of Prescription Medications: Suspicious Behaviors in the Workplace

Diversion of Prescription Medications: Suspicious Behaviors in the Workplace

Diversion of prescription medications in healthcare facilities takes place on a daily basis. They are being “diverted” by doctors and nurses, who are assisted by other colleagues and co-workers. Despite…

August 20, 2018by Dr. Jim Collins
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CaregivingMedication Errors: A Quick Review

Medication Errors: A Quick Review

Anything can go wrong at any time in health care. Busy caseloads, patients with more chronic illnesses, and staffing issues can sometimes distract even the most seasoned nurse on any…

August 13, 2018by Dr. Jim Collins
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Healthcare ComplianceHIPAA and Social Media: The Good, Bad and Ugly

HIPAA and Social Media: The Good, Bad and Ugly

Oh Internet. You hold so many possibilities. Booking hotel rooms for our vacations, staying in touch with friends and colleagues and researching anything that interests us. For each wonderful thing…

August 6, 2018by Dr. Jim Collins
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LeadershipWorkplace Bullying in Health Care

Workplace Bullying in Health Care

The literature indicates that almost one-third of all Americans who work experience bullying on the job by peers, managers and supervisors, or owners. The number might actually be higher, because…

July 30, 2018by Dr. Jim Collins
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