We all know that turnover is notoriously high in senior care and continues to be a problem year after year. It affects everyone and everything involved including care staff, residents,…
Category: Leadership
(NOTE: Interested in learning more about Leadership in health care? Checkout my Leadership CEUs on CEU Academy and try a FREE CEU today!)
Millennials The New Caregivers
Here comes the age wave, silver tsunami, and greying of America. These fanciful terms refer to the Baby Boomers coming of age in the United States and requiring a great…
Managing Multiple Generations in the Workplace
Diversity is all around us, but when most of us think about diversity, do we take into consideration the many differences between generations of employees? While diversity is usually presented…
Improving Workplace Communication
This is one of my favorite topics because it seems like we never communicate effectively for long, and problems in workplace communication plague almost every organization. But, why? What’s wrong…
The Problem Employee
Every organization has a problem employee, and hopefully just a handful! I know we are all human and have our issues, but employees that cause chaos, drama and problems at…
Motivating Employees about Quality
I come from the world of senior care, and one thing that matters more than anything else is “quality”. We always speak of “quality of life”, and “quality of care”.…