“Culture Change” has been a buzz-word in businesses of all types for a while. One of the most important ingredients in culture change is positive leadership. While this might seem…

“Culture Change” has been a buzz-word in businesses of all types for a while. One of the most important ingredients in culture change is positive leadership. While this might seem…
I’ve never been a fan of micromanagement. In fact, I’ve written and educated lots of leaders in senior care about the dark side and negative qualities of being a micromanager.…
Difficult people are all around. Most professionals at work will encounter and have to effectively deal with someone who will challenge them in many ways. Some people at work are…
Leaders have had to be agile in the way they manage, motivate and retain employees from various generations including the Veterans, Baby Boomers, Generation X, Y and now Generation Z.…
Never before in American history have there been four generations in the workplace at the same time and even now, the fifth generation, Generation Z, is also heading to work.…
Delivering high quality care is crucial in senior care and it is dependent largely on care staff who are competent and satisfied with work. It is well known that direct…