Workplace culture and culture change are very important, maybe the most important things that influence everything else at work. Employees, patients, clients and residents, vendors, medical directors, and visitors can…

Check out Collins Learning for an easy to use, online training and education solution to help your facility meet regulatory and compliance standards.

Workplace culture and culture change are very important, maybe the most important things that influence everything else at work. Employees, patients, clients and residents, vendors, medical directors, and visitors can…

Today’s workplace isn’t the same as our parent’s or grandparent’s workplace. Back in the day, the boss told the employee to jump and the employee responded “Absolutely! How high should…

What have I learned about improving communication over my 27 year career as a gerontologist? An incredible amount! One thing that is critical to remember about communication in health care…