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Dr. Jim Collins
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2020
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June
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3

Day: June 3, 2020

CultureThe Importance of Internal Customer Service in Senior Care: Part 2

The Importance of Internal Customer Service in Senior Care: Part 2

Delivering great customer service to residents and families in senior care communities starts with internal customer service among employees. Good internal customer service requires leaders to establish and communicate core…

June 3, 2020by Dr. Jim Collins
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