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Dr. Jim Collins
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2019
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January
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January
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Month: January 2019

Customer ServiceGetting Employees to Care About Customer Service

Getting Employees to Care About Customer Service

We all know that customer service, hospitality or whatever we choose to call it, is vital to running a successful business. Despite this, 75% of business leaders, managers or owners…

January 9, 2019by Dr. Jim Collins
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CaregivingThe Elderly Diabetic Resident

The Elderly Diabetic Resident

Roughly 25% of people over age 65 and 80% of individuals living beyond 80 years have diabetes and its related complications. The risk of developing diabetes increases with age and…

January 7, 2019by Dr. Jim Collins
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LeadershipThe Good Administrator

The Good Administrator

Are you a good administrator? Do you have what it takes to lead employees in senior care today? What kind of management or leadership skills do you have? You have…

January 2, 2019by Dr. Jim Collins
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