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Dr. Jim Collins
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2018
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September
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September
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Month: September 2018

Learning ManagementOnline Learning for Healthcare Professionals

Online Learning for Healthcare Professionals

Busy healthcare professionals are required to take a number of mandatory compliance requirements annually. If they work on a dedicated memory care, dementia, or Alzheimer’s unit, they have to take…

September 5, 2018by Dr. Jim Collins
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Customer ServiceWorking with Challenging Families

Working with Challenging Families

One of my favorite topics to present live is “Working with Challenging Families” and for many reasons. First, most healthcare professionals have had to deal with a difficult family member…

September 3, 2018by Dr. Jim Collins
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